Bilingual Advising Assistant

Job Summary

A company is looking for a Spanish Speaking Advising Assistant (Customer Service).

Key Responsibilities

• Manage a high volume of inbound and outbound calls (20+ calls per hour)
• Guide clients through program steps and provide timely follow-up
• Document client interactions accurately in CRM systems

Required Qualifications

• Fluency in English and Spanish (spoken and written)
• Prior call center or customer service experience preferred
• Reliable high-speed internet connection
• Ability to work full-time during US business hours
• Comfort navigating multiple software platforms simultaneously