Bilingual Agent Support Representative

Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Jul 09, 2024

Job Summary

A company is looking for a Seasonal Bilingual Agent Support Representative.

Key Responsibilities:
  • Spend the day taking calls from insurance agents and assisting with ACA enrollment
  • Learn and navigate the ACA enrollment process to help agents enroll clients
  • Support agents by troubleshooting platform issues and answering inquiries

Required Qualifications:
  • Fluency in spoken and written Spanish
  • Previous customer service experience
  • 3+ years of combined education, work, or volunteer experience
  • A dedicated remote work space with necessary equipment and minimal distractions
  • Availability for the specified training and work hours

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