Bilingual Answering Service Agent

Job Summary

A company is looking for a Full-Time Work-From-Home Bilingual (English/Spanish) Answering Service Agent.

Key Responsibilities

• Provide accurate, compassionate, and professional service as the first point of contact for clients
• Work collaboratively with team members to ensure effective communication and service delivery
• Maintain a pleasant and polished phone presence while assisting customers

Required Qualifications

• Must reside in Pennsylvania, Florida, Maryland, Virginia, or West Virginia
• Fluency in both English and Spanish is required
• Proven customer service experience is necessary
• Ability to type at least 40 words per minute
• Must pass a pre-employment drug screen and background check