Bilingual Answering Service Agent

Job Summary

A company is looking for a Full-Time Work-From-Home Bilingual (English/Spanish) Answering Service Agent for the 2nd shift.

Key Responsibilities

• Serve as the first point of contact for clients, providing accurate and professional service on every call
• Handle customer inquiries with compassion and efficiency
• Collaborate with team members to ensure effective communication and service delivery

Required Qualifications

• Must reside in Pennsylvania, Florida, Maryland, Virginia, or West Virginia
• Fluency in both English and Spanish is required
• Proven customer service background is essential
• Typing speed of at least 40 words per minute is necessary
• Ability to meet work-from-home requirements, including a high-speed wired internet connection and a quiet workspace