Bilingual Billing Specialist

Job Summary

A company is looking for a Bilingual Billing & Reconciliation Representative.

Key Responsibilities:

• Serve as subject matter expert for all processes, including monitoring email and chats
• Train new associates and provide refresher courses
• Review processes and taglines for updates, submit tickets to CMS, and complete inventory and task assignments as requested

Required Qualifications:

• 1 or more years of customer service and/or administrative related experience
• Must be Bilingual in Spanish/English
• Working knowledge of Microsoft Office applications and intermediate mathematical skills
• Must be able to work Eastern Time hours
• Capacity to multi-task, including use of multiple computer applications simultaneously