Bilingual Call Center Agent

Job Summary

A company is looking for a Virtual Call Center Agent - Bilingual (Spanish/English).

Key Responsibilities

• Conduct outbound surveys in both Spanish and English while accurately recording responses
• Work remotely and maintain a flexible schedule within specified operating hours
• Handle calls professionally and ensure accurate data entry into the survey software

Required Qualifications, Training, and Education

• Must be 18 years or older (16+ in SC, GA, and TX)
• Ability to read and speak clearly in both Spanish and English
• Ability to provide personal equipment including a laptop, headset, and webcam
• Must have a dedicated, quiet workspace free of distractions
• Typing speed of 30 wpm while maintaining accuracy is preferred