Bilingual Call Center Agent

Job Summary

A company is looking for a Virtual Call Center Agent - Bilingual (Spanish/English).

Key Responsibilities

• Conduct outbound surveys in both Spanish and English, recording respondent answers accurately
• Work flexible shifts, including at least one weekend shift per week
• Maintain a professional demeanor while handling calls and managing respondent interactions

Required Qualifications, Training, and Education

• Must be 18 years or older (16+ in some states)
• Ability to read and speak clearly in both Spanish and English
• Typing speed of 30 wpm while maintaining accuracy is preferred
• Must provide own equipment, including a laptop, headset, and webcam
• Dedicated, quiet workspace free from distractions