Bilingual Call Center Agent

Job Summary

A company is looking for a Virtual Call Center Agent - Bilingual (Spanish/English).

Key Responsibilities

• Conduct outbound surveys in both Spanish and English from home
• Accurately record respondent answers for various survey topics
• Maintain professionalism while handling calls and typing responses into the survey software

Required Qualifications, Training, and Education

• Must be 18 years or older (16+ in SC, GA, and TX)
• Ability to read and speak clearly in both Spanish and English
• Typing speed of 30 wpm while maintaining accuracy is preferred
• Must provide own equipment, including a laptop, headset, and webcam
• Dedicated, quiet workspace free of distractions