Bilingual Call Center Representative

Job Summary

A company is looking for a Remote Bilingual Call Center Representative fluent in Spanish and English.

Key Responsibilities:

• Handle inbound and outbound contacts professionally and courteously
• Listen to customers, understand their needs, and resolve issues
• Utilize systems and technology for account management and documentation

Required Qualifications:

• High School Diploma/GED
• Bilingual proficiency in English and Spanish
• Experience with data entry utilizing a computer
• Ability to work scheduled shifts, including training
• Familiarity with Microsoft Office Suite and Windows PC applications