Bilingual Call Center Representative

Job Summary

A company is looking for a Remote Bilingual Call Center Representative who is fluent in Spanish and English.

Key Responsibilities:

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks

Required Qualifications:

• High School Diploma/GED
• Fluent in English and Spanish
• Experience with data-entry utilizing a computer
• Ability to work regularly scheduled shifts
• Basic knowledge of Microsoft Office Suite