Bilingual Call Center Representative

Job Summary

A company is looking for a Call Center Representative who is able to speak fluent French or Spanish.

Key Responsibilities

• Assist customers with vehicle breakdowns and schedule preventive maintenance services
• Manage workflow by coordinating with technicians and customers to ensure service needs are met
• Handle incoming calls and process customer service requests on various topics

Required Qualifications

• High School diploma or GED required
• Three or more years of experience in customer service with issue resolution
• Must be bilingual, fluent in French or Spanish
• Ability to work flexible hours, including weekends and holidays
• Experience in a fast-paced environment is preferred