Bilingual Call Center Specialist

Job Summary

A company is looking for a Call Center Specialist, Full-Time (Remote), Bilingual Required (English/Spanish).

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls effectively, including scheduling appointments and addressing medication refill inquiries
• Maintain confidentiality and demonstrate proficient data entry skills

Required Qualifications

• Bilingual in English and Spanish
• Associate's Degree
• Experience in a call center or busy phone system
• Experience with electronic appointment scheduling
• Strong customer service experience