Bilingual Call Center Specialist

Job Summary

A company is looking for a Call Center Specialist who will provide quality customer service in a remote setting.

Key Responsibilities

• Manage calls to enhance customer experience and build relationships
• Schedule appointments and transmit messages to the clinical team
• Maintain confidentiality while demonstrating proficient data entry skills and knowledge of insurance billing

Required Qualifications

• Bilingual in English and Spanish is required
• Associate's Degree is required
• Experience in a Call Center or busy phone system
• Electronic appointment scheduling experience
• Remote workers must live and work in the United States and have access to reliable, high-speed Internet