Bilingual Call Center Specialist

Job Summary

A company is looking for a Call Center Specialist - Remote - Part-Time (16hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21.

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls by scheduling appointments and addressing patient inquiries
• Maintain confidentiality and demonstrate proficient data entry skills

Required Qualifications

• Bilingual in English and Spanish
• Associate's Degree OR Medical Assistant Certification + 1 Year Experience
• Experience in a Call Center or busy phone system
• Electronic appointment scheduling experience
• Remote workers must have access to reliable, high-speed Internet