Bilingual Call Center Specialist

Job Summary

A company is looking for a Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish).

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls by scheduling appointments and transmitting messages to the clinical team
• Demonstrate proficient data entry skills and maintain confidentiality

Required Qualifications

• Bilingual in English and Spanish
• Associate's Degree
• Experience in a Call Center or busy phone system
• Electronic appointment scheduling experience
• Remote workers must live and work in the United States with reliable, high-speed Internet