Bilingual Call Center Specialist

Job Summary

A company is looking for a Call Center Specialist who is bilingual in English and Spanish.

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls by scheduling appointments and addressing patient inquiries
• Maintain confidentiality while demonstrating proficient data entry skills and knowledge of insurance billing

Required Qualifications and Education

• Bilingual in English and Spanish is required
• Associate's Degree is required
• Experience in a call center or busy phone system
• Electronic appointment scheduling experience
• Remote workers must have access to reliable, high-speed Internet and reside in the United States