Bilingual Cambodian Customer Advocate

Job Summary

A company is looking for a Customer Service Advocate I Bilingual Cambodian.

Key Responsibilities

• Responds to routine member and/or provider inquiries and concerns promptly and accurately
• Mitigates complaints to resolve issues during initial contact
• Documents all communications and maintains performance standards in a high-paced contact center environment

Required Qualifications

• High School diploma or GED required
• Entry-level position with little or no previous experience needed
• Experience with multitasking using multiple systems preferred
• Fluency in Cambodian is required