Bilingual Cancer Information Specialist

Job Summary

A company is looking for a Bilingual Cancer Information Specialist to support Spanish and English-speaking cancer patients and their families.

Key Responsibilities

• Respond to inquiries across multiple channels while conducting needs assessments and providing cancer-related information
• Provide information on programs and resources to help patients overcome barriers to care
• Meet established performance goals and contribute to a collaborative team environment

Required Qualifications

• Minimum High School Diploma or Equivalent; Bachelor's Degree preferred
• At least one year of experience in a bilingual contact center or customer service role
• Experience in a healthcare-related field is preferred
• Proficiency in written and verbal communication in Spanish and English
• Work from home experience is strongly preferred