Bilingual Care Coordinator

Job Summary

A company is looking for a Remote Care Coordinator, SNP (Bilingual: Vietnamese or Spanish).

Key Responsibilities:

• Conduct outreach to members for referrals, authorizations, medication refills, and appointments
• Complete assessments in the Case Management system for hospital and SNF discharges
• Collaborate with RN Case Managers to manage a panel of SNP members and monitor alerts for changes in condition

Required Qualifications:

• Bilingual in Spanish or Vietnamese (required)
• Minimum 1 year of experience in a healthcare IPA setting
• Minimum 1 year of experience with referrals and prior authorizations
• High school diploma or GED (Bachelor's degree preferred or 4 additional years of experience in lieu of degree)
• Basic computer skills (Microsoft Outlook, Word, Excel); typing speed of 25+ WPM