Bilingual Care Coordinator

Job Summary

Seeking a compassionate and organized Bilingual Care Coordinator for a full-time remote position in outpatient case management, who will manage care coordination activities, assist members with complex health needs, and ensure timely access to services during Monday to Friday, 8 AM to 5 PM Pacific Time.

Key responsibilities:

• Coordinate services for members, including referrals, authorizations, and appointment scheduling
• Document and manage cases related to hospital and skilled nursing facility discharges
• Build trusting relationships with members and act as their advocate in navigating care plans

Required qualifications:

• Minimum of 1 year of experience in healthcare settings, such as health plans or medical offices
• High School Diploma or GED; Bachelor's degree or equivalent experience preferred
• Basic proficiency in Microsoft Office Suite and ability to type at least 35 words per minute
• Knowledge of Managed Care Plans and Medi-Cal
• Bilingual in English and Spanish preferred