Bilingual Care Coordinator

Job Summary

Supporting a team dedicated to managing care for seniors, the full-time remote Bilingual Care Coordinator will collaborate with RN Case Managers to address care coordination needs, assist with referrals and appointments, and ensure timely communication with members.

Key responsibilities

• Reach out to members regarding referrals, prior authorizations, medication refills, and appointment scheduling
• Support transitions of care by completing assessments after hospital or SNF discharges
• Monitor alerts and communicate important changes to the care team while maintaining accurate documentation

Required qualifications

• Bilingual in Spanish or Vietnamese (required)
• 1+ year of experience in a healthcare IPA setting
• 1+ year of experience with referrals and prior authorizations
• High school diploma or GED (Bachelor's degree preferred)
• Basic proficiency in Microsoft Outlook, Word, and Excel