Bilingual Case Management Associate

Job Summary

A company is looking for a REMOTE Case Management Associate (Bi-Lingual) - Maternity.

Key Responsibilities

• Assist Case Managers with telephonic outreach and member eligibility verification
• Conduct outreach calls to introduce programs and gather necessary member information
• Document member interactions and maintain accurate database records

Required Qualifications

• 1 - 3 years of customer service experience in a healthcare environment
• High school diploma or equivalent required; college degree preferred
• Fluency in English and Spanish is required
• Call center experience is strongly preferred
• Insurance/payor experience is preferred