Bilingual Central Scheduler

Job Summary

To support patient scheduling needs, the full-time Bilingual Central Scheduler will manage appointment scheduling, pre-registration, and administrative tasks while working remotely and handling high call volumes across multiple locations.

Key responsibilities

• Schedule and pre-register patients for various appointments and procedures
• Utilize multiple systems to manage scheduling functions and resolve technical issues independently
• Validate patient insurance and provide necessary preparation and location information to patients

Required qualifications

• High school diploma or equivalent or four years of revenue cycle experience
• Minimum of two years of revenue cycle and/or contact center experience
• Must pass the ALTA Language Services Qualified Bilingual Staff Assessment (QBS)