Bilingual Chargeback Specialist

Job Summary

A company is looking for a Bilingual Chargeback Specialist (English/French).

Key Responsibilities:

• Research chargeback disputes and build cases to recover funds for merchants
• Monitor and report transactions for fraudulent activity and validate data from other sources
• Communicate with clients and internal teams to effectively resolve issues and enhance organizational reputation

Required Qualifications:

• Fluency in both French and English, spoken and written
• Experience in chargebacks or the payments industry
• Strong analytical and organizational skills
• Proficiency in Microsoft Office, particularly Word and Excel
• Ability to work independently and as part of a team