Bilingual Claims Associate

Job Summary

Bilingual Claims Associate, a remote contract position, is responsible for processing claims, determining benefits, and providing customer service while handling a high volume of claims and correspondence.

Key Responsibilities

• Processes first party property claims and makes coverage determinations
• Adjudicates settlements or denials within designated authority levels
• Ensures proper documentation and meets quality and production goals

Required Qualifications

• Must be bilingual in Brazilian Portuguese
• One year of general office experience or equivalent education/experience
• Claims industry experience preferred
• Knowledge of first party property and casualty claim adjudication
• PC literate, including proficiency in Microsoft Office products