Bilingual Client Experience Associate

Job Summary

A company is looking for a Bilingual Client Experience Associate in Ohio.

Key Responsibilities

• Handle customer calls, capture incoming leads, take orders, and schedule appointments
• Forward messages to clients while managing a fast-paced work environment
• Work a minimum of 40 hours per week, including 8 hours on Fridays, Saturdays, and Mondays

Required Qualifications

• Fluency in both English and Spanish
• Dependable and punctual in attendance
• Above-average computer skills, including typing proficiency
• Willingness to complete a learning and development phase satisfactorily
• Passion for customer service and a people-focused attitude