Bilingual Client Experience Associate

Job Summary

A company is looking for a Bilingual Client Experience Associate in North Carolina.

Key Responsibilities

• Handle customer calls, capture leads, take orders, and schedule appointments
• Forward messages to clients while managing a fast-paced work environment
• Work from home for 40 hours per week, including a minimum of 8 hours on weekends

Required Qualifications

• Bilingual proficiency in English and Spanish
• Dependable with a strong commitment to customer service
• Above-average computer skills, including typing
• Willingness to complete an introductory learning and development phase
• Ability to remain calm and efficient under pressure