Bilingual Client Service Representative

Job Summary

A company is looking for a Part-Time Bilingual Client Service Representative.

Key Responsibilities

• Address and resolve basic and routine support requests
• Adhere to established processes and best practices
• Escalate support requests as required and contribute to knowledge bases

Required Qualifications

• Associate degree or equivalent relevant work experience
• At least 1 year of experience in a customer service environment
• Bilingual in Spanish and English
• Healthcare solution support experience preferred
• Strong documentation and data gathering skills