Bilingual Client Support Manager

Job Summary

A company is looking for a Bilingual Client Support Manager.

Key Responsibilities

• Provide world-class customer service and resolve customer inquiries
• Partner with installers to enhance the customer experience and manage project pipelines
• Conduct investigations into suspicious activities and perform monthly partner due diligence checks

Required Qualifications

• Bilingual in Spanish required
• Knowledge in solar, mortgage, and finance
• Strong ability to multi-task and work independently
• Ability to manage projects from start to finish
• Proficient with Excel and data analysis