Bilingual Client Support Specialist

Job Summary

A company is looking for a Remote Bilingual Client Support Specialist.

Key Responsibilities

• Provide exceptional customer service and handle legal intake processes
• Gather and verify client information, ensuring eligibility and documentation completion
• Collaborate with the intake team to meet performance goals and recommend process improvements

Required Qualifications

• Must be at least 18 years of age
• Bilingual proficiency in English and Spanish is required; additional languages are a plus
• High school diploma or equivalent required; additional certifications in legal or administrative fields are a plus
• Experience in legal intake or customer service is preferred
• Comfortable with technology and data entry in a fast-paced environment