Bilingual Collection Representative

Job Summary

A company is looking for a Bi-lingual Collection Representative (English/Spanish).

Key Responsibilities

• Handle high-volume outbound and inbound calls with professionalism
• Negotiate payment arrangements that meet consumer needs and company goals
• Maintain accurate documentation and follow all required laws and standards

Required Qualifications and Education

• High School Diploma or equivalent (GED) required
• Fluent in conversational Spanish is a plus
• Ability to obtain Professional Collections Specialist (PCS) certification within one year of hire
• Reliable and responsible with a structured work schedule
• Willingness to complete company collector training program