Bilingual Collections Representative

Job Summary

A company is looking for a Collection Representative to support third-party collections in a remote environment.

Key Responsibilities

• Handle inbound and outbound calls in a fast-paced collections environment
• Assist customers in resolving past-due accounts and establishing payment solutions
• Ensure compliance with FDCPA and state regulations while meeting performance goals

Required Qualifications

• 6+ months of experience in collections, sales, or customer service
• Ability to work towards goals, metrics, and incentives
• Reliability and a results-oriented mindset
• English proficiency required; Spanish bilingual positions available