Bilingual Contact Center Representative

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Mar 27, 2026

This job expires in: 1 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Bilingual Contact Center Representative (Spanish).

Key Responsibilities

Handle a large volume of inbound and outbound calls related to commercial insurance inquiries from small business owners
Follow communication scripts and utilize product knowledge to address customer needs effectively
Build positive customer relationships and meet daily service, productivity, and quality targets

Required Qualifications

Fluent in Spanish (speaking, reading, and writing)
Minimum of 2 years of customer support experience in a call center or similar environment
Minimum of 2 years of experience working from home
High School diploma or equivalent
Strong experience with technology, including proficiency in Google Workplace and CRM software

COMPLETE JOB DESCRIPTION

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