Bilingual Contact Center Representative

Job Summary

Seeking dedicated customer service professionals, the full-time and part-time Remote First Shift Bilingual Contact Center Representatives will connect with CBN partners through prayer, share information about CBN's ministries, and encourage financial support while working from home.

Key responsibilities:

• Engage with established and prospective partners through inbound calls, providing prayer and ministry support
• Share information about CBN and its affiliated ministries while encouraging financial contributions
• Utilize biblical doctrine to pray with callers and maintain a distraction-free home office environment

Required qualifications:

• 1+ years of experience in a contact center or customer service role
• Fluent in both English and Spanish, with professional verbal and written communication skills
• Knowledge of the Bible and ability to pray concise, Scripture-based prayers
• Strong computer skills, including proficiency with Windows-based operating systems and multiple applications
• Ability to work flexible hours, including weekends and holidays, in a structured, fast-paced environment