Bilingual Credit Counselor

Job Summary

Bilingual Credit Counselor (AZ, CA, FL, GA, NJ, NY, TX), a full-time position responsible for conducting financial counseling sessions in both English and Spanish, analyzing budgets, and helping clients create personalized financial plans.

Key Responsibilities

• Conduct structured financial counseling sessions and analyze clients' budgets
• Provide personalized recommendations on debt management and financial solutions
• Document sessions accurately and ensure compliance with internal standards

Required Qualifications

• High School Diploma or equivalent required
• Minimum of one year customer service experience, with at least six months in a call center environment
• NFCC Credit Counselor Certification to be obtained within the first six months of employment
• Basic computer knowledge and strong mathematical skills
• Reliable internet connection and a quiet workspace for remote work