Bilingual Customer Experience Specialist
Job Summary
Fluently bilingual in French and English, the full-time Bilingual Customer Experience Specialist will provide exceptional support to Dealer clients and the National Sales Team, ensuring seamless communication and coordination of customer service activities in a remote setting.
Key responsibilities
- Deliver best-in-class customer service to external clients and assist internal departments
- Coordinate with the sales team and maintain accurate documentation for transactions
- Collaborate with the Marketing department to assemble and ship marketing materials
Required qualifications
- 3+ years of customer service experience or relevant industry experience
- Fluency in French and English (written and spoken)
- Proficiency in MS Office suite; CRM experience is an asset
- Strong problem-solving skills and ability to work with minimal supervision
- Energetic and proactive personality with excellent communication skills
Complete Job Description
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