Bilingual Customer Retention Specialist

Job Summary

A company is looking for a Bilingual Customer Retention Representative - Remote.

Key Responsibilities

• Provide exceptional customer service to retain clients
• Engage with customers to address concerns and resolve issues
• Maintain reliable attendance and adhere to assigned shifts

Required Qualifications, Training, and Education

• Bilingual proficiency in English and another language
• Ability to work full time and/or part time as required
• Experience in customer service or retention roles preferred
• High school diploma or equivalent required
• Willingness to participate in continued education and training programs