Bilingual Customer Service Advocate

Job Summary

A company is looking for a Bilingual Customer Service Advocate, Remote.

Key Responsibilities

• Provide medical assistance and support to 50 to 70 clients daily
• Navigate healthcare systems, including primary care, medications, and benefits
• Participate in a comprehensive 5-week training program and work flexible hours

Required Qualifications, Training, and Education

• High school diploma; bachelor's degree preferred
• At least one year of experience in insurance operations
• Proficiency in handling various web-based systems
• Experience in medical/insurance customer service is a plus
• Background in social work or behavioral health is advantageous