Bilingual Customer Service Agent

Job Summary

A company is looking for a Bilingual Customer Service Agent.

Key Responsibilities:

• Communicate with customers via telephone to address inquiries and issues during the leasing process
• Maintain customer accounts by verifying and recording account information
• Resolve product or service problems by determining causes and providing solutions

Required Qualifications:

• Proven customer support experience, ideally in the rent/lease-to-own industry
• Comfortable working in a remote environment with reliable internet access
• High school diploma or equivalent; college degree preferred