Bilingual Customer Service Agent

Job Summary

A company is looking for a Remote Bilingual French/English Customer Service Agent in the Quebec area.

Key Responsibilities:

• Answer inbound customer calls in a professional and courteous manner
• Support email inquiries and chatrooms
• Provide timely and accurate information regarding products and services

Required Qualifications:

• Fluency in French and English (both spoken and written)
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and eagerness to learn new technologies
• Strong computer navigation skills and a minimum typing speed of 25 wpm
• Ability to work from a quiet, distraction-free environment with required technology specifications