Bilingual Customer Service Assistant

Job Summary

A company is looking for a Bilingual Customer Service Assistant (English - Spanish) to work remotely.

Key Responsibilities

• Handle inbound and outbound calls, ensuring timely, professional responses
• Manage notifications, letters, timelines, and reports for client cases
• Follow up with clients to confirm details and move cases forward

Required Qualifications

• High school diploma required; studies in related fields preferred
• Preferred experience in call center, customer service, or related roles
• Bilingual in Spanish and English (written and spoken)
• Strong command of Google Workspace and familiarity with CRM platforms
• Availability for rotating shifts with full-time commitment