Bilingual Customer Service Associate

Job Summary

A company is looking for a Bilingual Customer Service Associate.

Key Responsibilities

• Support customers via voice and chat using Amazon Connect
• Resolve customer issues and document interactions accurately
• Participate in ongoing training and collaborate with teammates

Required Qualifications

• Bilingual in written and spoken Spanish and English (CEF C1 level or above)
• High school diploma or equivalent
• Must be at least 18 years old
• Stable employment history and ability to work full-time (40 hours per week)
• Quiet, distraction-free home workspace with a reliable internet connection