Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities

• Accurately record data from callers and process excavation notices
• Ensure dedication to the safety of stakeholders and the public
• Be available during scheduled shifts to input notices and handle incoming calls

Required Qualifications, Training, and Education

• Fluent in Spanish and English
• Minimum requirement of a high school diploma or equivalent
• 2 years of customer service experience required
• Ability to type at least 45 words per minute accurately
• Must meet minimum internet speed requirements: 3 Mbps upload/10 Mbps download