Bilingual Customer Service Representative

Job Summary

Bilingual Customer Service Representative, responsible for providing customer support for billing, programming, and technical issues in a full-time, remote role.

Key Responsibilities

• Handle back-to-back customer service and technical support calls
• Assist a diverse customer base with their needs and technical inquiries
• Promote products and services to enhance customer experience

Required Qualifications

• High school diploma or GED
• Six months of related customer service experience or training
• Fluency in English and Spanish
• Ability to work flexible shifts, including evenings and weekends
• Must reside in eligible states for hire