Bilingual Customer Service Representative

Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, May 31, 2024

Job Summary

A company is looking for a Part Time Bilingual Customer Service Representative.

Key Responsibilities:
  • Handle inbound calls in English and Spanish regarding transportation services
  • Meet productivity metric goals and ensure compliance with HIPAA protocols
  • Escalate concerns to contact center leadership team

Required Qualifications:
  • Minimum 6 months of inbound Contact Center or transferable healthcare experience
  • High School degree or equivalent
  • Must have a secure, quiet workspace and reliable internet connection
  • Experience in Microsoft Teams, Outlook, and Word
  • Ability to adapt to high call volume

COMPLETE JOB DESCRIPTION

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