Bilingual Customer Service Representative

Job Summary

A company is looking for a Remote Bilingual English / Spanish Customer Service Representative.

Key Responsibilities

• Assist customers by answering calls and addressing their inquiries
• Navigate through multiple systems to manage a steady volume of incoming calls
• Participate in a mandatory paid training program to learn necessary skills

Required Qualifications

• Fluency in both English and Spanish
• High school diploma, GED, or college degree
• Ability to complete a customer service assessment and typing test
• Successful completion of a background check
• Proficiency in keyboarding and software navigation