Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Call Center Representative in the healthcare sector.

Key Responsibilities

• Provide customer service by managing incoming and outbound calls effectively
• Update policy information and ensure compliance with regulations and standards
• Build relationships with customers and meet qualitative and quantitative targets

Required Qualifications

• High school diploma or equivalent
• Bilingual in English and Spanish
• Proficient in a Windows-based environment
• Experience with Microsoft Office
• Ability to work efficiently across modern PC applications