Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their bilingual team.

Key Responsibilities

• Resolve merchant issues effectively and efficiently
• Provide exceptional customer service to clients in both Chinese and Korean
• Assist with inquiries and support related to financial transactions

Required Qualifications

• Fluency in Chinese or Korean
• Experience in a customer service role
• Ability to work in a remote environment
• Strong interpersonal skills
• Flexibility to adapt to changing situations