Bilingual Customer Service Representative

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Thu, Jun 05, 2025

Job Category: Customer Service

Employment Status: Temporary

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A company is looking for a Bilingual Customer Service Representative (Japanese).

Key Responsibilities

Respond to inquiries regarding benefits, claims, enrollment, member portals, and ID cards
Deliver excellent customer service and ensure a positive member experience
Document customer interactions and follow up as needed to ensure resolution

Qualifications

Native-level fluency in Japanese; strong proficiency in English
High School Diploma or GED required
Minimum 2 years of customer service experience
Previous call center experience preferred
Background in healthcare or medical terminology is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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