Bilingual Customer Service Representative

Job Summary

A company is looking for a Part Time Bilingual Customer Service Representative (Spanish-speaking).

Key Responsibilities

• Provide exceptional customer service by handling policy and claim inquiries
• Assist insurance agents and policyholders via calls or emails with various inquiries
• Process policy changes and ensure client satisfaction

Required Qualifications

• Proven experience in customer service, preferably in the insurance industry
• Ability to communicate effectively in English and Spanish
• Proficient in using relevant software and databases
• Knowledge of homeowners insurance policies and regulations is a plus
• Ability to handle stressful situations and prioritize tasks effectively